Customers can order up to 3 free stock or custom samples on select products. Stock samples look identical to what is shown online and include default product options. Custom samples include your exact product selections including your selected size, paper stock and unique personalization. Use our editor to create exactly what you want, then add to cart. Most sample requests are delivered within 7 business days. Envelopes are not included with greeting card samples. Should you need more than three samples or if you require expedited shipping, contact our customer support team at 800-833-6231

If you require a printed proof, we recommend ordering a custom printed sample which can take up to 7 days. You can request a digital proof on your own during checkout by selecting 'Add Instructions'. Use the instructions box to request a digital proof prior to printing. This proof will be emailed directly to the email address associated with your account. Follow the instructions provided in the email to approve or request additional changes. Your order will be on hold until this digital proof is approved. If you do not see the proof in your regular inbox, please check your spam folder. If you place an order with a customer service representative over the phone, a digital proof will automatically be sent to you for approval. For an instant solution, download a PDF of your artwork from within our product editor. Select ‘Download’ from the main toolbar. This PDF is an exact duplicate of your final artwork and is a convenient way to ensure your order is customized exactly as you want it.

We offer standard ground and expedited options. Not all shipping options are available on all products. Delivery time does not include production and printing.

Sign into your My Account page. From there you can manage all of your account details including changing your contact information, billing address, user information and password.

You can receive an account credit for several reasons, including a refund should you return an order or as part of a special promotion associated with a promo code. Sign into your My Account page to determine if you have an account credit available. To use an available account credit, click the 'Apply Credit' link during checkout; this will deduct the amount of the account credit from your order total.

To ensure proper print quality, any imagery you upload within our editor should be at a resolution of 300 dpi or more. If you are unsure about a file’s resolution, don’t worry, our system will warn you if your image’s resolution is too low. We accept the following file types: bmp, png, gif, jpg, jpeg, tif, tiff, pdf, heic, heif, webp. File size cannot exceed 25MB. We are unable to use Word DocumentsPowerPoint files or PDF uploads. If you need help with your artwork, email a graphic specialist at [email protected]

We guarantee our products 100%. If we make a mistake, we will correct it free of charge every time. Products free of material defect at the time of shipping are not subject to a refund, return, or exchange. Please inspect items upon delivery, and if we've missed an issue, please let us know within 30 days of receipt. After 30 days, we cannot offer a replacement or refund.

Please contact our customer service team if your order needs to be reprinted. Reprints caused by our company are free of charge. We can issue a reprint at a small discount off the original cost of your item in the event of a customer error on a customized product. Customer errors include, but are not limited to:

? Spelling, grammar, or typography
? Uploading low-quality or low-resolution images (below 300 dpi)
? Incorrect selection of product, design template, quantity, stock, and finishing options
? Improper movement of text, placement of uploads or dimensions, and sizes of uploaded files

Yes. We offer addressing and mailing services on greeting card and postcard products.